Archive for the ‘Web/Tech’ Category

Do You Need an Ethernet Over Fixed Wireless Option on that Broadband Internet Quote? (Yes!)

Posted on: April 4th, 2011 by ATEL

Wireless cell phones give all of us a sense of security. I check to make sure my cell phone is charged and in my pocket before going anywhere in my car. In my home and office my cell phone sits right next to my office phone. Why? I can count on it to work if there’s a problem with my landline.

The way wireless technology backs up our personal communications is also available to backup our voice and data work communications. How will your multiple offices stay connected if your primary broadband Internet connection is interrupted – for minutes or days? What “bad things” will happen to your business during that outage?
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~ Unified Communications for Businesses ~

Posted on: October 7th, 2010 by ATEL

Are you looking for a proven Unified Communication solution for your contact center that’s rich in functionality, provides a quick ROI and earns you a healthy profit margin?

UC for Business (UCB) from NEC is designed for companies ranging from 20 to 3,000 employees and offers a single solution to satisfy all of your business communications needs.

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ATEL’s Superior Customer Care

Posted on: September 29th, 2010 by ATEL

Our customer was having a terrible experience with a Hosted System from 8X8.  They had the system for a year and it never worked.  They had outages and dropped calls.  8X8 tried tied to fix it and all they did was cost our customer time and money.  They replaced the router and that did not help.  They blamed the internet Provider but finger pointing did not fix the problem.  Finally they gave up and allowed this company out of their contract.

They came to ATEL desperate to have phones that worked.  They have a remote office in Florida and the owner works from home part time.  We installed an Allworx IP phone system with remote phones.  The system worked great and the customer got all the features she needed.  The cost for the system will be paid for in 10 months by the savings the customer saw in lower monthly costs.  Now she has no payments to 8X8 and she owns a system that will be up to date for the next 10 years.
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Full IT Services and Then Some

Posted on: August 17th, 2010 by ATEL

Welcome to the latest edition of exciting and informative telecommunications news from ATEL.

 I can’t begin to express the joy and delight that raced through my bones when the good old bossman asked me to write to you about the IT world.

 It is exciting that IT is a new emphasis here at ATEL, but really now, who wants to read about it?  Read?  Heck, who wants to write about it?

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